We recommend using most of our oil-based products within 12 months after opening, with the exception of the Supercritical Face Oil and the Super Couple Face Oil Serum, which can last up to 18 months.
For best results, please store all of our products in a relatively cool, dark place removed direct sunlight, heat, and humidity. The exception to this rule is the cleansing oil, which may be kept in your bathroom.
Chia seed oil is one of the most nutrient-dense botanical sources of omega-3 fatty acids, antioxidants and essential minerals found in nature. Our brand uses chia seed oil as the carrier oil for most of our formulations.
Maya Chia uses a patented process to extract the oil called supercritical extraction. The gentle, oxygen-free, solvent-free process results in oil with a total absence of chemical residues and impurities, and one that most closely mirrors the chemical profile of the plant. What that means for our customer is that they get the best, purest, most stable, effective, and potent chia oil in the market.
Just as there’s wild variation in the quality of wine, not all chia oil is created equal. There are many factors that go into making the perfect glass of wine, for example — such as the region where the grapes are grown, how the grapes are harvested, and how the wine is extracted from the grapes, the list goes on and on.
Similarly, harvesting and processing chia oil to obtain the highest quality and maximum potency is extremely complex. Our seeds originate from select regions reputed for growing the highest quality chia, and we’re meticulous about the high quality of the farms with whom we work.
Our chia seeds are sourced from select farms five to ten degrees north or south of the equator, where the best quality, most nutrient-dense chia seeds are grown.
Our chia seeds originate from select regions reputed for growing the highest quality chia, and we’re meticulous about the growers we work with. Securing the highest quality chia seeds and supporting the growers who grow them is of primary importance to us. Getting the organic certification can be highly cost prohibitive for many of the smaller growers we work with. Therefore, we made the conscious decision to work with the growers and not the companies issuing what can be costly certifications.
Furthermore, we know that by its very nature chia is an extremely hearty plant and our growers do not use pesticides. As an added step, we take the extra quality assurance measure to screen for pesticides ourselves.
The products in our line contain ingredients that are organic, wild crafted, approved by Eco Cert, natural and sourced from conscious growers across the world.
With the warmer temperatures outside, the waterless balm or the super blend pressed serum moisture concentrate may have a tendency to melt. Because the product was expressly designed to absorb rapidly into the skin, it naturally has a softer consistency. It is important to note this will have no bearing on the efficacy, quality or performance of the product. If your balm becomes too soft, all you need to do is stir it once or twice with a clean utensil and place it in the refrigerator until the balms consistency hardens once again. Then, allow the product to adjust to room temperature.
The vast majority of our products are vegan-friendly and therefore do not contain any animal ingredients or by-products. The exceptions to this are the Waterless Wonder Balm and the Super Blend, both of which contain beeswax, and the Highlight of the Day in the shade Afternoon Delight, which contains carmine.
Never. Maya chia does not conduct product tests of any kind on animals.
The difference between the two oils is this: the Super Couple is turbocharged with active ingredients to combat the signs of aging – with high-performance ingredients such as astaxanthin – as well as a synergistic blend of 12 other active botanicals, such as Frankincense, Myrrh, Absolute Jasmine, Cistus, Absolute Rose and the list goes on. But both oils are chock full of ingredients that should calm and deeply nourish the skin.
There are a few key points of difference between the Super Couple and the Super Blend. First, the Super Blend is in an exotic butter base of babassu oil, kokum butter and shea (all non-comedogenic and sinks in upon contact). The Super Couple is a liquid face oil serum. We would say the Super Blend is the Super Couple but kicked up a several notches. The Super Blend functions as a night treatment. Then, you can use the Super Couple during the day (it makes a great primer underneath makeup).
More about the Super Blend. The Super Blend has supercritical chia (but of course : ), natural astaxanthin (which is 65X stronger than Vitamin C), Vitamin C Ester, — interestingly enough, studies have found astaxanthin enhances the antioxidant actions of Vitamin C. The Super Blend also contains cutting-edge Eco-Cert approved ingredients to help combat the signs of aging. As well, in the Super Blend we included traditional/ancient skin healing plants including (among others) Yarrow Leaf Extract, Sage Leaf Extract, Horsetail Extract, Nettle Leaf Extract to deeply calm and nourish the skin. All of this, as mentioned, is in an exotic blend of butters of babassu oil (which sinks in the skin immediately on contact), kokum butter and shea. It has a subtle, soothing and relaxing scent.
We recommend applying the Super Blend at night in place of your serum and moisturizer, and after you cleanse your skin and use toner – if applicable. One of the goals of our line is to streamline your routine – so you don’t need to layer multiple steps of serums and oils when using the Super Blend. Having said that, if you are a fan of a multi-step routine and wedded to a particular serum or oil, you can definitely layer with the Super Blend with no ill effects. A pea-sized drop of the formulation should be plenty to cover the entire face.
We usually recommend using the Super Couple ultra luxe face oil serum for the day, as it is very light and make an exceptional makeup primer and combines beautifully with SPF. Note: Please do not forget to use SPF or wear sun protection – our products have not been formulated with SPF protection.
Return Policy & Process Related
We offer a refund and/or exchange within 15 days of full-sized product purchase, less cost of shipping.
We apologize, but returns or exchanges can not be honored after this window. Please notify us via email within 15 days and return item(s) to Maya Chia, LLC 2450 Ashley River Rd. Charleston, SC 29414. Please do not return to sender.
*Please note we do not offer returns for the general reasons of personal dissatisfaction. As well, we do not offer returns for the Highlight of the Day once opened.
Without prior email notification, we cannot accept returns. Once item is received we will process return/exchange. We do not issue return postage or labels; the customer is responsible for paying return shipping fees.
Canceling an order: If you decide to cancel your order after it has shipped but before it arrives to you, please note you will incur a non-negotiable fee of $11.95. This is the charge that USPS will charge.